USPS Postal Service Delays
Due to changes currently being instituted within the United States Postal Service, some packages are experiencing longer than usual transit times once in the postal system. Please note that we are unable to provide any additional information apart from the information provided by the Postal Service tracking page. Thank you for your patience and understanding.


COVID-19 Update
We are working hard to deliver items in a timely manner.  We've seen an increase in order volume since COVID so it's taking longer to process orders as they come in.  Your order will be shipped approximately 2-4 Business Days after it is placed. Thank you for your patience and understanding.

Standard Shipping option (contiguous United States): starting at $7.99- based on weights.

$7.99 up to 5 lbs  |  $10.99 for 6-10 lbs  | $14.99 for 11-15 lbs  |  $16.99 for 16-20 lbs 

• We offer flat rate shipping of $9.99 for orders $75 and above within the contiguous United States (excluding Alaska, Hawaii & Armed Forces addresses)

• Shipping rates to Canada & other international countries are calculated at checkout and are determined by the shipping carrier based on the weight of you order.


International customers (outside of United States) are responsible for all import duties, customs, and any other applicable fees charged by your country. We are unable to advise as to the amount of these respective fees on a package coming from outside of your country.  These costs are determined by your local customs office and are beyond our control.
If you choose to reject/refuse delivery due to customs fees there will be a $30 USD return fee deducted from your refund to cover return shipping due to your refusal. 

  • We ship Monday through Friday. Grocery orders are shipped 2-4 Business Days days after purchase.
  • Callaloo Box Merchandise & Essential Tees orders are printed on demand and therefore take an estimated 3 days for fulfillment and an additional 3-5 business days for delivery.
  • We do not process orders or ship on Saturdays, Sundays or US Public Holidays. For a complete list of our Holiday schedule, see our blog post here.

Essential Tees & Black Lives Matter Tees - these items are printed on demand, due to COVID-19 our printing partner is experience severe delays in fulfillment. Please allow between 2-3 weeks for your item to be fulfilled.

 Additional COVID Shipping FAQs